Policies & Fine Print

Policies & Fine Print

Please order sufficient amounts. Dye lots can be difficult to match. Please call for advice on amount needed if you’re unsure. I have several patterns I would be happy to recommend. Custom orders/colors are fine, very welcome even, but take longer. Please be patient ! Hand dyed yarns are more time consuming to produce.

Our vibrant colors are part of what makes our yarns unique. With such rich and intense colors, there may be some color transfer. You may need to wash before using to prevent this. You may hand wash or dry-clean. I prefer washing with a mild detergent in a net bag in the washing machine. Fill with cool water, soak, spin out. Repeat. Do not agitate. Add a little fabric softener to rinse cycle. Wash colors separately. Lay flat to dry. Store yarns & garments away from direct sunlight, especially turquoise.

We appreciate your considering our yarns. Please let us know of any ideas how to improve our service and/or products.

Limited Availability

We don’t always have every shade of every color in every fiber available at all times. We will contact you if we can’t fill your order and let you know what is on hand. Then you can choose to order other selections or wait until your original order can be dyed.

This could take awhile…like a month or even more depending on where your choice is in the dye studio lineup.

We hope you feel, as many do, that our colors are unique and well worth waiting for.

Return Policy

You may return any skeins of yarn in saleable condition any time for credit only, with the exception of custom orders & certain sale yarns which may not be returned. This is to encourage you to buy enough yarn initially to complete your project. Please call first, there may be a re-stocking fee. No refunds.

Please Note: Different computer monitors will cause the colors of the online samples to vary slightly. If you require an exact match, please contact us before placing your online order.

Prices are subject to change without notice.